After you list

How to handle a hire enquiry

When someone enquires on your listing, the message goes to the email you entered on List your car. That address is not shown on the public listing. This site does not quote for you and does not take payment for the hire.

Cars are listed by independent owners. Luxury Car Hires is not the hire operator and does not take payment for the hire.

Where it goes

The enquiry lands in your inbox

Luxury Car Hires forwards the message to the contact email on that listing. It does not quote, take a booking, or take payment for the hire.

Reply to the hirer. The public listing does not show your email. The enquiry form is how they reach you.

You receive

What the hirer sent

Name and a reply email
Phone, if they left one
Occasion and date
A message in their own words

You reply with

Availability, rate, terms

Whether the date is free
The hire rate you will honour
What that rate includes
Bond, fuel, and cleaning if you use them
Pickup suburb
Chauffeur or self-drive, matching what you listed

Hire money

Payment stays between you and the hirer

The $6.99/month listing fee is separate. Stripe is for the listing subscription. Hire payment is not taken here.

Say how you want to be paid, and when. Include the rate you published, or a figure that still matches hire rates you will honour. Confirm chauffeur or self-drive in the same reply so it matches what you listed.

If you cannot do the job, say so. This marketplace will not send a substitute car. Empty location pages stay empty until an owner lists.

Peak dates

Formal nights can wait

School formals and graduation nights cluster. You do not have to accept the first message. Say the night is taken, or send a peak rate you will stand behind. Graduation and formal rates covers how owners think about those nights.

List your car

Publish a listing from $6.99/month. You set the hire rate. This site does not take payment for the hire.

List your car